Privacy Policy

Introduction

Welcome to our Privacy Policy. This document outlines how we collect, use, and protect your personal information as a Hikvision security solutions distributor in the UAE.

Information We Collect

• Contact information (name, email, phone number, company details)
• Business registration and trade license information
• Purchase history and product preferences
• Technical information related to product installations and support
• CCTV and security system specifications for project planning

How We Use Your Information

• Process and fulfill your orders for Hikvision products
• Provide technical support and warranty services
• Send updates about new products, features, and security patches
• Comply with UAE security and surveillance regulations
• Improve our distribution and support services

Data Security

We implement strict security measures to protect your information, following both UAE data protection laws and Hikvision's global security standards. This includes encryption, secure servers, and restricted access protocols.

Your Rights

Under UAE law, you have the right to:

• Access your personal information
• Request corrections to your data
• Ask for deletion of your information
• Withdraw consent for marketing communications

Contact Us

If you have any questions about this Privacy Policy, please contact us at: